First of all, this is not a grudge that I hold against any service. However, mere dissatisfaction with the services and hoping that they will read this and do something about it. If they don't, not my loss. I will find another service and losing one customer among millions would not hurt them. Nonetheless, the post will remain and will go ahead in future as a review and the service will be termed bad.

Somewhere in May, 2015, I installed the Uber app on my mobile as I needed a trusted fleet taxi service to travel from my office to the domestic airport in Mumbai at 3 AM in the night, or early morning. Due to some PayTM issue, I was unable to use the service and took alternative services.

I traveled to another city and used their services. Upon my return to Mumbai, I suggested the service to my cousin and referred my code to her. However, what I did not notice was that Uber was giving me credits in Yen. I was careless. Fault accepted.

Next morning, my cousin booked for an Uber service from Santacruz West and final destination was Vashi. However, we did not know that Uber did not believe in traveling from Santacruz West to Vashi by taking a detour. Rather than taking two separate taxis, we had planned to use the same taxi to Lower Parel and then from there I would take the car to Vashi.

The driver informed us that it was not possible because those are two different routes, which means two different trips. So what we did is we traveled to Lower Parel, where I dropped her and booked the same taxi to Vashi. Two trips in the same taxi, which could have been one.

I was ready to adjust. But, the problem of Yen was yet to be  figured out by me. Obviously, it would have taken some time, as I am not staring at my Uber app 24x7. When I notified the Uber, they told me this.

1. Open the account menu by clicking the icon of a person in the top left corner of the app
2. Select Profile
3. Here you can change the email, phone number, name, or password associated with your account

1. Navigate to our website and sign in
2. Click on the Profile tab
3. Here you can change the name, email, password, country, zip code, language, or phone number associated with your account.

#keepmumbaimoving Getting around Mumbai tomorrow will be tough, but we at Uber are committed to a reliable ride. We've worked with our partner drivers to ensure that Mumbai's citizens can get around the city seamlessly when choices are limited, especially with the onset of the monsoons.   So, on Wednesday, June 17th, from 00:00 hours until midnight, dynamic pricing will be disabled to ensure that you can get to where you need to be. However, no dynamic pricing means that the availability of cars will be affected, due to the increased demand. You may have to try a few times to get a ride successfully.  We know it is going to be tough out there. Our partner  drivers are enthusiastic in their  support of our efforts to make sure that Mumbaikars keep moving.  Uber On.